Privacy Policy

1. Introduction

Welcome to Tether Flow. TetherHost Web LLP ("we," "us," or "our") operates the Tether Flow platform and website. We respect your privacy and are committed to protecting your personal data.

This Privacy Policy explains how we collect, use, and share information about you when you use our website, application, APIs, and related services (collectively, the "Services").

2. Information We Collect

2.1 Information You Provide to Us

We collect information you provide directly to us. For example, we collect information when you create an account, fill out a form, request support, or otherwise communicate with us. The types of information we may collect include your name, work email address, company name, phone number, and any other information you choose to provide.

2.2 WhatsApp and Messaging Data

To provide our core messaging infrastructure, we process message content, contact lists, templates, and communication metadata on behalf of your business. We act as a data processor for this information.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services.
• Process transactions and send related information, including confirmations and invoices.
• Send technical notices, updates, security alerts, and support messages.
• Respond to your comments, questions, and requests.
• Communicate with you about products, services, offers, and events offered by TetherHost Web LLP.

4. Data Retention and Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no security measures are perfect or impenetrable.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, delete, or restrict the processing of your data.

If you wish to delete your account or any data associated with Meta integrations (like Facebook Login or the WhatsApp API), please refer to our full Data Deletion Policy for step-by-step instructions.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at: legal@tetherflow.com.

TetherHost Web LLP
123 Business Park, Tech City, India